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Shipping & Returns Policy
Shipping Policy
U.S. SHIPPING
U.S. Standard: Free. Delivery within 5-7 business days.
U.S. Second-Day: $19.99. Delivery within 2 business days.
FREE Standard Shipping offer is valid on orders $200 or more placed online at mahamar.com for U.S. Standard Shipping. No promo code required to redeem free shipping, just select Standard Shipping during checkout. Offer is subject to change without notice.
When a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped. There is no additional charge for subsequent shipments for the same order.
U.S. STANDARD
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Please allow up to 14 business days for shipments to A.P.O. and F.P.O.
addresses.
U.S. SECOND DAY/U.S. OVERNIGHT
Orders must be made before 2:00 p.m. EST to guarantee that your order is processed on the same day. For consumer protection, all orders are subject to review, including credit
card authorization and verification. As a result, there may be a slight delay
in order processing; your patience is greatly appreciated. Expedited delivery
methods are not available for PO Boxes or APO/FPO addresses.
Return & Refund Policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at returns@mahamar.com Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@mahamar.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@mahamar.com